Charles Schwab Sr. Team Manager HRIPO in Westlake, Texas

We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The HRIPO Team is primarily responsible for all operational activities and project management support for the various HR functions. The HRIPO Sr. Team Manager will manage the Project Manager staff within the organization, across multiple geographies. This role will report to a Managing Director of the HRIPO.

As a leader of the HRIPO team, the Sr. Team Manager Role will focus on acquisition, retention and development of top talent through coaching, performance management, and employee engagement. This role may also lead complex projects leveraging the same project management industry best practices as the HRIPO Project Managers. The HRIPO Sr. Team Manager will communicate a clear direction for the team that will inspire and contribute to effective partnerships across HR.

What you’ll do:

People Management:

  • Manage and develop a geographically dispersed team by: setting clear performance expectations, providing coaching & development, and evolving the team as the business evolves

  • Retain top talent through focus on employee engagement, creation of a positive work culture and a strong orientation to personal growth and development

  • Hold employees accountable for achievement of quantitative and qualitative measures

  • Communicate with a flexible and adaptable leadership style to best connect with others

  • Ensure end results of individual and team assignments are of the highest caliber with a clearly articulated scope and quantifiable business benefit; ensure commitments are achieved within agreed upon time, cost, and quality parameters

  • Ensure and reinforce team usage of organizational standardized tools and resources to support project delivery

Project Management:

  • Support team in being accountable for and directly managing all aspects of the project life cycle for HR initiatives, including: defining, planning, orchestrating, and delivering business, operational, product, program and information technology deliverables

  • Lead and/or support large-scale, complex projects often involving multiple internal and external constituents and partners

  • Establish organizational standardized tools and resources to support project delivery includes standardized project plan

  • Using a consultative and strategic partner approach to ensure delivery of HR initiatives that provides transparency and effective communication to project stakeholders

  • Ability to effectively communicate at all levels with clarity and precision both written and verballyUnderstands the entire portfolio of HR projects, their alignment to the broader business strategy, and implications to HR resources. Works with business partner to elicit and document requirements as needed

  • Helps business stakeholders envision the future and how their work will need to change to support the future

  • Influences Testing Strategies for complex enterprise initiatives and lead test execution as needed. Participates in user acceptance testing and testing of new functionality. Facilitates testing issue resolution

What you have:

  • Minimum of 8 years project management experience

  • Minimum of 3 years people leader experience

  • Minimum 3 years directing process engineering activities

  • Minimum 3 years of business analysis experience

  • Bachelor’s Degree or equilivant work experience in the PM specialty is preferred

  • Requires broad cross-functional and business stakeholder influence, consulting skills and in-depth knowledge of Project Management disciplines. Scope and influence extends beyond immediate team to impact HR broadly via creative and effective solutions to address near term issues and opportunities for longer term strategic outcomes.

  • Requires a track record of leadership success and experience with influencing, coaching, and providing feedback to staff to provide an exceptional project management experience to key stakeholders. Demonstrated track record in attracting and developing employees to their highest potential.

  • Skilled in coaching and developing people at all performance levels via established performance objectives, consistent feedback, and appropriate recognition. Ability to mobilize and motivate teams, set direction and approach, resolve conflict and deliver tough messages.

  • Strong critical thinking and decision making skills in order to apply sound judgment on a daily basis; ability to think strategically and analyze a variety of factors and metrics when making global decisions for the department.

  • Extensive knowledge and expertise in the use of project management tools supporting the organization’s defined Project Management methodology. Ability to oversee multiple large, complex and cross functional projects, with emphasis on program delivery, business process implementation, product and program development, systems, and technical environments.

  • Proven ability to quickly earn the trust of sponsors and key stakeholders. Ability to mobilize project constituencies, set direction and approach, and resolve conflict.

  • Ability to effectively execute and navigate with limited information and ambiguity in a matrixed organization.

  • Sound HR, business and technical acumen

This is a summary only, and duties and responsibilities may be changed from time to time, or over time.

You'll demonstrate these behaviors:

Results Orientation: Focusing on the desired end result of one’s own or one’s units work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

Influencing Others: The ability to gain others’ support for ideas, proposals, projects, and solutions.

Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support.

Diagnostic Information Gathering: Identifying the information needed to clarify a situation, seeking that information from appropriate sources, and using skillful questioning to draw out the information, when others are reluctant to disclose it.

Business Acumen: Ability to perform with insight, acuteness, and intelligence in the areas of commerce and/or industry. Make decisions and act in situations in which there is not enough information to be certain of outcome or implications of the decision.

Persuasive Communication: The ability to plan and deliver oral and written communications that are impactful and persuasive with their intended audiences.

Managing Performance: Taking responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues.

Forward Thinking: Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingencies promptly.

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions

  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at http://www.aboutschwab.com/careers/lifeatschwab/" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Position Located In: TX - Dallas