Charles Schwab Team Manager Asset Reconciliation Operations in Phoenix, Arizona


Phoenix - AZ, PHXPEAK, 2423 E Lincoln Dr, 85016-1215

Erika Jessica Pullem


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Asset Reconciliation performs reconciliations and oversight functions for various business groups including Mutual Funds, Stock Plan Services, Client Tax Reporting, Alternative Investments, Settlements, and Schwab Bank. The group also manages the creation and monitoring of all firm accounts. We use a collaborative approach, working with the teams we support as true partners. We assist management throughout Schwab Operations in building and enhancing the necessary infrastructure to manage operational risk efficiently and effectively.

What you’ll do:

The Team Manager will have specific responsibility for:

  • Managing the day to day responsibilities of a team of 4 to 5 employees.

  • Working with Asset Recon management and staff to develop and enforce team/corporate policies, procedures and controls.

  • Completing daily, weekly, and monthly QA of functions performed on the team and within department.

  • Delivering business results and creating a work environment that promotes employee engagement.

  • Setting clear expectations and consistently providing information, resources, feedback, coaching and recognition that helps employees improve their performance.

  • Developing necessary process improvements, communications and effective working relationships that establish accountability and positively impact Asset Reconciliation and business partners.

  • Projects that are often broad in scope and require strategic thinking skills, tactical execution and implementation.

Additionally, the candidate must be comfortable leading and facilitating group discussions and influencing individuals across a broad range of tenures and working styles. The candidate must be a self-motivated, results-oriented individual with strong teamwork skills who can drive critical decisions that have potential high impact to the business. This position will work across the company, up to the executive level, and must develop and leverage strong cross-functional relationships to be successful.

What you have:

  • Minimum of 5 years of financial services experience preferably in an with brokerage operations, banking operations, or accounting operations experience

  • Experience performing transactional oversight of operational processes

  • 1-2 years of demonstrated leadership experience.

  • Demonstrated ability to design and implement programs and ideas to create scalable processes and controls:

  • Ability to prioritize multiple requests and meet deadlines

  • Minimum 1-2 years working on projects in different roles

  • Knowledge of Schwab systems and procedures a plus

  • Intermediate knowledge of Microsoft Word, Excel, Outlook, Access, and PowerPoint

You demonstrate these behaviors:

  • Managing Change - Seizes opportunities to influence the future direction of an organizational unit or the overall business.

  • Strategic Thinking - Understands the industry, market and product/service trends affecting the organization’s competitiveness

  • Fostering Teamwork - Recognizes and encourages the behaviors that contribute to teamwork.

  • Initiative- Identifies what needs to be done and takes action before being asked or required to.

  • Oral Communication- Tailors the content of speech to the level and experience of the audience

What you get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: FINRA Series 7

Relevant Work Experience: Financial Services-6+ yrs, Accounting and Finance-2-5 yrs, Brokerage Operations-2-5 yrs, Accounting and Finance-6+ yrs, Financial Services-less than 2 yrs, Financial Services-2-5 yrs, Brokerage Operations-6+ yrs

Position Located In: AZ - Phoenix

Education: HS/GED

Job Type: Full Time

Category:Brokerage Operations & Trading

Activation Date: Wednesday, June 14, 2017

Expiration Date: Thursday, June 29, 2017

Apply Here