Charles Schwab Supervision & Controls: Sr. Team Project Manager - Business Support in Phoenix, Arizona

We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Supervision & Controls is an independent group responsible for providing supervisory support through direct supervision, escalation, oversight, analysis and supervisory risk assessments, to Schwab’s Investor Services (retail) group. Supervision and Controls vision is to be a trusted independent partner of all Schwab stakeholders that promotes business growth through effective risk management. We strive to improve business outcomes by providing and applying practical, consistent, effective and unbiased risk guidance that is grounded in a deep understanding of business goals as well as the regulatory and industry environment

What you’ll do:

As a Sr. Team Manager, you will lead a team of Project Managers with a focus on supporting business units within Supervision & Controls (S&C). This position will drive meaningful change supporting the supervisory processes and tools required to identify, mitigate and manage supervisory issues in the business lines for which S&C have responsibility. The candidate will require equally impressive leadership, technical supervisory knowledge, analysis and reporting skills to be successful. This is a complex role that requires a candidate with considerable industry and supervisory knowledge, excellent problem solving skills and who can handle multiple projects simultaneously. To be effective in this role, the PCM must be able to work with all levels within the Schwab organization to identify issues and work with our business partners to implement solutions that increase supervisory controls and streamline processes.

Responsibilities include:

  • Provide leadership within and across teams/business as well as motivate and lead others

  • Managing and participating in cross enterprise projects

  • Establishing productive relationships with internal business partners

  • Interviewing business partners to gather data and to create new and/or update existing procedures/requirements

  • Accurately documenting changes to procedural documents and mitigating impacts surrounding procedural change and implementation

  • Perform risk assessments and facilitate discussions to implement procedural controls and supervisory processes.

  • Develop process improvements and efficiencies within Supervision and Controls

  • Assisting with any other assigned duties

What you have:

  • Minimum of 5 years supervising direct reports within financial services is required

  • Management experience in a supervisory or control environment required

  • Experience writing business requirements, policies, procedures, training materials and other business procedure related documents

  • Outstanding written and verbal communication skills, time management and organizational skills

  • Excellent relationship management skills (negotiating, collaborating, influencing)

  • Interest in creating change through process improvements, training and streamlining functions

  • Lean/Six Sigma Certification (desired)

  • Intermediate knowledge of Microsoft Word, Excel, Outlook, Access, and PowerPoint

  • Ability to be a self-starter and work independently

  • Demonstrated Change Management skills

  • Experience leading a team of project managers who manage multiple projects in a fast paced, team environment

  • Desired Project Management Professional (certified PMP)

  • Demonstrated ability to prioritize business needs according to management defined priorities

  • Bachelor’s degree required

  • Active and valid Series 7, 9/10, and 66 or equivalent licenses preferred

  • Life and Health Insurance Licenses preferred

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions

  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at .

Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual's status in any group or class protected by applicable federal, state or local law.

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