Charles Schwab Sr. Specialist, Operational Analysis (Business Continuity) in Phoenix, Arizona

We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Culture:

Through Clients’ Eyes:

Our Opportunity:

In Corporate Risk Management, we provide an integrated risk management strategy that supports the delivery of predictable financial and operational performance in order to produce successful client and shareholder outcomes. We are organized around six primary functions: Bank Risk, Enterprise Risk, Information Security Risk, Market and Investment Risk, Model Risk and Operational Risk. Within each of these areas, we develop a framework for how much risk we are willing to accept as a firm and establish processes for identifying, evaluating, measuring, monitoring and reporting against that framework.The Business Continuity team assists departments with identifying their exposure to internal and external threats and to implement sound strategies that provide effective prevention and recovery for the organization, while maintaining competitive advantage and value system integrity.

In this role, you will work with the Business Continuity and Incident Management (BCIM) team in the creation of Management Information and Reporting functionality. You will partner with various Business Continuity leads in building out metrics to measure the directional progress of the program and also highlight key areas of program enhancement. You will assist with the management of information flow, structuring data capture methodologies and producing reports in pre-defined intervals. You will also be partnering with the Program Office to undertake tactical projects involving documentation, change management and ad hoc reporting.

What you’ll do:

  • Partner with Business Continuity leaders in building metrics to measure the progress of each individual vertical

  • Create performance monitoring dashboards and reports to demonstrate directional progress of the function

  • Fulfill all reporting requirements within the Team

  • Partner with the Technology team in defining data and reporting requirements

  • Undertake analytical gap analysis projects involving a variety of data elements and present improvement opportunities

  • Promote the concept of analytical decisions through structured data analysis

  • Provide guidance and ownership in the creation of dashboards, data mining reports, standing reporting requirement templates and calendar tracking, and supporting documentation for procedures.

  • Assist the Business Continuity team with operational and tactical project deliverables as required

What you have:

  • Bachelor’s degree or equivalent preferred.

  • Knowledge of data mining practices, data relationships and analytical skills

  • Proficiency in Excel (ability to perform pivot tables, v look-ups, etc.)

  • Proficiency in PowerPoint

  • Experience creating dashboards and providing data and metrics reporting preferred.

  • Tableau knowledge is preferred.

  • Project planning, business process mapping, etc.,

  • Certification preferred but not required.

  • 1-3 years of Business Continuity or related experience (physical security, data reporting, project management, etc.) preferred

You'll demonstrate these behaviors:

  • Analytical Thinking: Approaching a problem by using a logical, systematic, sequential approach.

  • Building Collaborative Relationships: Ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support.

  • Initiative: Identifying what needs to be done and doing it before being asked.

  • Flexibility: Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things.

  • Results Orientation: Focusing on the desired end result of one’s own or one’s units work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions

  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Position Located In: AZ - Phoenix