Charles Schwab Sr. Online Identity Authentication Product Owner in Phoenix, Arizona


Phoenix - AZ, PHXPEAK, 2423 E Lincoln Dr, 85016-1215

Sarah L Timms


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Online Authentication team is responsible for managing client access to all of the online channels and properties (Web, Web Services, Mobile, and Software) at Schwab. These mission critical channels provide access to millions of end-clients and service providers to the information and tools they need to conduct business with Schwab. The team works with each channel on the appropriate identity management, credential, administration and security tools and services. The team works with technology and the various Security, Compliance and Risk teams and the end-channel owners. As the owners of Online Authentication, the team is constantly looking at best practices in the industry and related industries and most importantly, emerging authentication techniques, experiences, technologies (e.g., biometric) and systems. Part of the team’s charter is also to educate channel owners and end-clients on all aspects of Security and Authentication techniques and Requirement Adherence using online and offline content, tools, webcasts, in-person meetings and presentations.

What you’ll do:

The successful candidate will be responsible for managing applications and third-party platforms used to assess the validity of client logins. Interact with vendors to obtain support for various platforms. Work with them to upgrade the products and help them with their product roadmaps. Explore, evaluate and propose technologies and techniques that fit the needs of the various channels. Work with technology partners and vendors to create authentication techniques. Evaluate in-house and 3rd party security products. Negotiate contract details which meet the needs of the firm and end-clients. Work with channel partners and other product managers to create and implement online identity management and authentication processes and systems. A passion for creating easy to use, understand and accept experiences. Provide first-line support to various internal stakeholders (tech support and account/trading service) and sales staff in answering client questions and resolving client escalations. Be comfortable creating educational material, talking and ideally presenting to small and larger groups on subjects concerning online security as it pertains to the industry, the regulatory environment and regulatory requirements. Some travel is required.

What you have:

  • Bachelor’s degree required in engineering or business. MBA or post-graduate degree highly desired

  • Extensive experience with online security preferred

  • Experience with the Financial Services industry would be a plus

  • Superior analytical ability with attention to detail

  • Experience creating easy to follow reports of complex data

  • Strong written and verbal communication and presentation skills.

  • The ideal candidate will have a strong interest/passion for our industry

  • Comfortable dealing with ambiguity.

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Job Specifications

Relocation Offered?: Yes

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Distributed and Web Development-6+ yrs, IT-Other Specialty Engineering-6+ yrs

Position Located In: AZ - Phoenix

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Friday, June 30, 2017

Expiration Date: Thursday, August 31, 2017

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