Charles Schwab Online Services Product Manager – Phoenix, AZ in Phoenix, Arizona
We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future. Our Culture: Through Clients’ Eyes: https://www.youtube.com/watch?v=Qkic76FWat8
Charles Schwab Investor Online Services is responsible for the web, mobile and messaging platforms that serve Schwab Retail Clients. The Platform and Product Management organization defines the experience and oversees the management of Schwab’s electronic channels (Schwab.com and mobile apps), and internal platforms used by Schwab service representatives and financial consultants. Our purpose is to provide tools and experiences that enable clients to achieve their financial objectives, while supporting the strategic growth of the firm.
What you’ll do:
The team is responsible for: Strategy - Envision the future and build the near-term roadmap for our web and mobile strategies Execution - On all aspects of technology product development including the definition, creation, development and implementation of the core solutions Client service – Serve clients in our digital advice products with compelling experiences and strong portfolio management Partnership - Support client-facing employees in delivering for our clients (specifically web and mobile strategies) What you will learn: You will gain a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You will learn how to analyze and understand highly complex business problems that are part of operating in the financial industry. You will spend time examining and researching a client base to deeply understand the needs and wants of Schwab customers You will learn how balance functionality against complexity on a highly visible platform which serves millions of retail customers.
You will build and maintain online enrollment products and experiences which enhance Schwab’s digital platforms, and help to develop new ideas based on market analytics and interactions with stakeholders, customers and prospects.
You will fulfill the product owner role in daily stand-up meetings, sprint planning sessions, and product demonstrations.
You will work with technical counterparts to define product release requirements and investigate production issues as they arise.
You may work with marketing communications to define the go-to-market strategy and provide relevant and concise updates to executive management teams.
You may also serve as the internal and external evangelist for our product offering.
What you have:
Strong product management skills and experience.
Good understanding and/or experience with financial services regulations is a plus.
Knowledge of Agile methods and processes is a plus.
Superior communication skills
2 plus years of online product experience.
What you’ll get:
Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions.
Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts.
Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer.
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships.
Not just a job, but a career, with an opportunity to do the best work of your life.
Learn more about Life@Schwab at http://www.aboutschwab.com/careers/lifeatschwab/%22 .
Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.
Position Located In: AZ - Phoenix