Charles Schwab Sr Specialist, MF Clearing Operations in Lone Tree, Colorado
We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck at http://www.aboutschwab.com/about/leadership/charles_schwab over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.
Our goal in Asset Management Operations is to be the most admired and respected Mutual Fund operations group within the Industry. We are known for our spectacular customer service and flawless execution; our industry leading efficiency and cost structure; the quality and breadth of our product offering; and the unparalleled professionalism of our employees. Clearing Operations holds $200 billion dollars in Mutual Fund assets and continues to be a growing business for the Firm.
What you’ll do:
The Sr. Specialist will be an integral part of a group responsible for Mutual Fund Transfers on behalf of our 20+ Clearing Correspondent Firms. This individual will possess strong technical skills used to lead projects, and will work in collaboration with the Team Lead and Team Manager. The Sr. Specialist will act as a subject matter expert within the Team, and provide exceptional customer service to our Clients and with internal and external business partners. Additional responsibilities include:
Researching and resolving escalations from Fund Partners and Clearing Clients.
Managing new efforts for process improvements and enhancements.
Support team members in their day-to-day workloads and their overall development .
Support team lead, direct manager, and upper management, with workflow and project requests.
What you have:
Ability to stand out within the Team as a subject matter expert, and can act as a role model
Proven experience collaborating across business units
Ability to improve productivity through suggestion and implementation of process improvements and/or system enhancements
Act as a technical project lead when required
Previous experience supporting clients with sound customer service skills and judgement
3 years of back office/operations financial industry experience is required
Series 7 & 63 is required
BA or BS preferred
Project management experience highly preferred
Experience with writing technical/business requirements is preferred
Sound Leadership qualities
Excellent written and verbal communication skills
Complex problem solving skills
Strong analytical, research, data entry and prioritization traits
Strong interpersonal and teamwork qualities
What you’ll get:
Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions
Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts
Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
Not just a job, but a career, with an opportunity to do the best work of your life
Learn more about Life@Schwab at http://www.aboutschwab.com/careers/lifeatschwab/" .
Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.
Position Located In: CO - Lone Tree