Charles Schwab Senior Specialist - Billing in Lone Tree, Colorado

We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

As an asset class, the mutual fund platform at Schwab was the first and remains the largest offering for our valued clients. Over 17,000 mutual funds are offered today to clients of Schwab’s various businesses serving individual investors, registered investment advisors, retirement plans, and other institutional clients. The Mutual Fund Adds & Support (“MFAS”) teams within Operational Services manage a variety of integral components within the mutual fund platform including the addition and maintenance of mutual fund securities and both contractual engagements and billing processes with fund partners. We collaborate directly with external third party asset management firms and internal business partners to accomplish this critical work.

What you’ll do:

As a Sr. Specialist in MFAS you will be responsible for billing calculation, tracking, and collection of revenue payments for the mutual fund platform. The Sr. Specialist will also partner with department leadership to develop and strengthen the team’s processes, systems, and critical talent in an effort to deliver positive outcomes for the platform and clients that we support. Key areas of focus will include, but are not limited to, the below items: Manage complex fee arrangements for Third Party Mutual Fund platform. Establish and maintain rules in the billing system to create invoices based on contractual terms; review invoices and perform first level approval. Monitor the aging of receivables and collection attempts with fund companies, transfer agents and advisors. Research and resolve billing issues or escalate when appropriate. Respond to requests from internal groups including finance, audit and business partners. Advocate for the efficient flow of information and ensure that related systems deliver intuitive and natural interfaces Uncover, monitor, and actively manage risk.

What you have:

Experience in the financial services or operational industry. A strong knowledge of mutual funds is preferred. Understanding of industry best practices Excellent oral and written communication skills including the ability to translate and simplify complex industry and technical issues into concepts that are easily digested. Exquisite attention to detail and experience with rigorous quality control methodologies with a focus on accuracy and an eye for continuous improvement. Exposure or hands-on experience with workflow automation systems a plus. Advanced desktop software knowledge/skills (MS Word, Excel, Access and SharePoint). Strong analytical and problem-solving skills. Appropriate use of discretion and judgement balanced with risk management and escalation skills. Education; Bachelor’s degree preferred. Licenses: Series 7 and 63 a plus.

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions

  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Position Located In: CO - Lone Tree