Charles Schwab QA(Quality Assurance) Manager – AML Compliance Monitoring and Investigations in Lone Tree, Colorado


Lone Tree - CO, DENR3, 9800 Schwab Way, 80124

Jose Tolentino


  • We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The position is within the AML Department, part of the Financial Crimes Investigations (FCI) organization within the Compliance Department. The organization assists in the assessment of AML risk presented to our business and the affirmative commitment to comply with all laws and regulations governing money laundering activities, as well as those identified under OFAC. A key objective of the organization is AML Quality Assurance (QA) to assess and improve the Corporation’s abilities to meet regulatory obligations. Responsibilities of the FCI extend beyond the AML program and include the Corporation’s Anti-Bribery and Identity Theft Program, Internal Investigations, and the safeguarding of customer and corporate assets against fraud.

We are currently seeking a Quality Assurance Manager who can partner with the current leadership team to further develop the quality assurance program for the department. This will include the sampling of work for review and the execution of supervision controls.

What you'll do:

The AML QA position requires a broad range of competencies related to quality assurance review. The successful candidate must possess knowledge of Anti-Money Laundering (AML), Bank Secrecy Act (BSA) and OFAC regulations. Strong communication, writing skills, research abilities and PC skills are required, as is the ability to work independently and take initiative on a range of AML Department-related activities. The following are highlights of the responsibilities and performance level of the position:

  • Conduct department QA reviews which consist of cyclical reviews of AML / OFAC processes performed at varied frequencies ranging from weekly to annually

  • Perform quality control tasks to ensure unusual/suspicious transactions are appropriately identified / documented, and Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) are correctly filed in accordance with regulatory requirements/agency guidelines

  • Escalate alerts/cases/SARs that do not meet Corporate BSA standards and follow through to resolution

  • Assist the AML Monitoring and Investigations Director with administration of a QA Program and maintain QA standards/procedures, including risk-based standards, for compliance testing

  • Through a cycle of activities, the QA analysis will continuously assess inherent risks and mitigating controls in the execution of established procedures set for the AML Department

  • Where applicable, the AML QA Manager recommends modification to process through actionable reporting of observations and drives training recommendations to close any identified gaps

  • Responsibilities include: Documentation of results and maintenance of QA reports, findings, observation and correspondence; Development of new reviews as needed to support business process; Provide ad hoc technical and administrative support for AML Department

  • Responsibilities may include the following: Monitoring the Department’s central mailboxes and respond to Department inquiries; Providing back up to other AML Department support staff

What you have:

Required Qualifications:

  • Four-year degree (Finance or Accounting is preferred)

  • Banking and/or Financial Services industry experience

  • Audit or related QA experience

  • Excellent written/verbal communication skills

  • Excellent investigative/analytical/problem resolution skills

Preferred Qualifications:

  • Investigative experience with specific emphasis on AML/BSA/fraud prevention

  • Demonstrated knowledge of USA PATRIOT Act/Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) regulatory requirements

  • Experience in the completion of Suspicious Activity Reports (SARs)

  • Demonstrated familiarity/competency in using AML compliance monitoring systems

  • Certified Anti-Money Laundering Specialist (CAMS)

  • Prior audit and/or quality control experience

  • Prior brokerage and/or banking experience

  • FINRA Series 7/63 Licensing

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: Internal Audit, Financial Services-2-5 yrs, Compliance, Banking-2-5 yrs

Position Located In: CO - Lone Tree

Education: HS/GED

Job Type: Full Time


Activation Date: Friday, July 14, 2017

Expiration Date: Saturday, July 22, 2017

Apply Here