Charles Schwab Financial Service Professional - Part Time in Lone Tree, Colorado
Looking for a career that provides schedule flexibility and meaningful work? Client Service & Support (CS&S) is a team of financial service professionals who provide clients with guidance and solutions using advanced technology to deliver best-in-class service. We build trust and inspire confidence through exceptional service one connection at a time.
“I believe our clients recognize Schwab for the high level of service we provide, and our employees recognize Schwab for the meaningful careers they can create here.” - Brian McDonald, Senior Vice President, Client Service & Support
Our investment in you and your career begins with employee engagement through career development and supporting you in reaching your goals. In return we ask that you help us do the same for our clients.
Our employees on what it’s like to work at Schwab: https://www.aboutschwab.com/work-at-schwab
What you’ll do:
Create a part-time work schedule that matches your personal needs.
Minimum of 20 hours per week required, you may select from 20 – 39.
Complete instructor led classroom training and on-the job learning (OJL) on a Full-Time (40 hours per week) for the first 4 weeks
Learn about the unique position Schwab has in the industry
Perform in a fast paced, inbound service center environment representing Schwab in every interaction
Practice active listening and open ended dialogue, to gain a thorough understanding of clients financial needs
Engage clients in discussions involving market conditions, trends and providing investment education
Care enough to ask the difficult questions knowing that just one question, the right question, can change a client’s future
Resolve client issues by leveraging technology and business experts within Schwab to identify efficient and effective methods to meet client goals
Recommend solutions to clients which align to their goals and promote Schwab growth
What you have:
Successful completion of our Client Focus Assessment which measures potential talent and role fit
Opportunity to obtain FINRA Series 7 & 63 licenses, however not required
Strive to constantly improve the client experience
If you are not currently licensed you will start as an Associate Financial Services Professional and have the opportunity to be promoted to a Financial Services Professional
Ability to establish rapport with clients over the phone to create long term relationships with Schwab
Robust consulting, influencing and client engagement skills
Desire to work in a collaborative team based culture
Ability to adapt and implement changes as market and business conditions evolve
Bachelor’s degree highly preferred
Where you'll be :
This role is located in the Schwab office at 9875 Schwab Way, Lone Tree, CO 80124
“If I had to describe Schwab in one word, it’s opportunity.” - Kendal Robinson, Financial Service Professional, Client Service & Support
What you'll get:
Comprehensive Compensation and Benefits package.
Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts.
Work/Life Balance: Paid Parental Leave, New Mothers returning to work Program, Tuition reimbursement, Time off to volunteer, Employee Matching Gifts Program.
Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions.
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships.
Not just a job, but a career, with an opportunity to do the best work of your life.
Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual’s status in any group or class protected by applicable federal, state or local law.
Relocation Offered?: No
Work Schedule: Weekends, Any Shift, Evenings, Days
Languages: English - spoken
Current Licenses / Certifications: None
Relevant Work Experience: Campus Programs, Business Development and Sales-less than 2 yrs, Business Development and Sales-2-5 yrs, Customer Service-2-5 yrs, Customer Service-less than 2 yrs, Accounting and Finance-2-5 yrs, Brokerage Operations-2-5 yrs, Brokerage Operations-less than 2yrs, Financial Services-less than 2 yrs, Financial Services-2-5 yrs, Accounting and Finance-less than 2 yrs
Position Located In: CO - Lone Tree, CO - Denver
Job Type: Part Time
Category:Customer Service/Client Service
Activation Date: Monday, May 15, 2017
Expiration Date: Friday, September 1, 2017