Charles Schwab Business Analyst, Business Process Transformation in Lone Tree, Colorado


Lone Tree - CO, DENR2, 9800 Schwab Way, 80124

Toni L Pohle


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

As a Kanban Lead Stakeholder (also known as a Business Analyst), you will work on a team that supports our Business Process Transformation (BPT). The mission of BPT is to make work easier for our clients and employees by simplifying key client processes, such as opening new accounts, wiring money, and transferring assets. Most of our work occurs in the Firm’s new workflow tool from Pega called MyQ, using Agile development methodologies. This position reports to the Senior Team Manager of BPT Production and Adoption Support and works with the “myQ maintenance team” to fix production defects and domain integration issues, and deliver security updates and business-requested enhancements.

What you’ll do:

  • Translate and prioritize business needs into robust technology requirements

  • Lead the definition of requirements, use cases, process flows, screen flows, and user interfaces

  • Document business requirements by writing user stories and acceptance criteria for developers to implement

  • Interact with and communicate product requirements to architects, engineers, development managers, product managers, testers, and a variety of other stakeholders

  • Identify dependencies across tech domains

  • Provide feedback and best practices for breaking down business processes

  • Manage and prioritize the product backlog of key production items that impact users across the company

What you have:

  • 5+ years experience in implementing technical solutions

  • Experience working in an Agile development environment required

  • Passion for driving constant process simplification and change - always asking “why”

  • Strong intellectual curiosity, especially for new technology

  • Demonstrated influencing skills; effective in building credibility and driving action with technology partners and key stakeholders (at all levels)

  • A record of effective execution with the ability to handle multiple concurrent tasks and perform well against deadlines

  • Excellent partnership skills, thriving while collaborating with business leaders to formulate plans and resolve issues or concerns

  • Desire, enthusiasm, and capability to develop and earn increasing responsibilities within Business Process Transformation

  • Knowledge of Pega software, JIRA/Confluence, a definite plus

  • Undergraduate degree or equivalent work experience required

This position can be filled in Lone Tree, CO, Austin, TX, Phoenix, AZ, or Orlando FL

Note This position will be filled at a GL 56 (Sr Specialist) or GL 58 (Sr Manager) based on background, experience and certifications.

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Change Management/Release Management-2-5 yrs, Product Development-2-5 yrs, IT-Management/Technical Project Mgmt-2-5 yrs, IT-DBA-2-5 yrs

Position Located In: TX - Austin, AZ - Phoenix, FL - Orlando, CO - Lone Tree

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Wednesday, June 14, 2017

Expiration Date: Saturday, July 1, 2017

Apply Here