Charles Schwab Financial Service Professional in Indianapolis, Indiana
Looking for a career with purpose? Client Service & Support (CS&S) is a team of financial service professionals who provide clients with guidance and solutions using advanced technology to deliver best-in-class service. We build trust and inspire confidence through exceptional service one connection at a time.
“I believe our clients recognize Schwab for the high level of service we provide, and our employees recognize Schwab for the meaningful careers they can create here.” - Brian McDonald, Senior Vice President, Client Service & Support
Our investment in you and your career begins with employee engagement through career development and supporting you in reaching your goals. In return, we ask that you help us do the same for our clients.
Our employees on what it’s like to work at Schwab: https://youtu.be/mxQ5p7PQyFQ
What you’ll do:
Complete a mix of instructor led classroom training and on-the-job learning (OJL)
Learn about the unique position Schwab has in the industry
Perform in a fast-paced, inbound service center environment representing Schwab in every interaction
Practice active listening and open-ended dialog, to gain a thorough understanding of clients financial needs
Engage clients in discussions involving market conditions, trends and providing investment education
Care enough to ask the difficult questions knowing that just one question, the right question, can change a client’s future
Resolve client issues by leveraging technology and business experts within Schwab to identify efficient and effective methods to meet client goals
Recommend solutions to clients which align to their goals and promote Schwab growth
What you have:
Successful completion of our Client Focus Assessment which measures potential talent and role fit
Active Series 7 and 63 licenses, or the ability to successfully pass and obtain these licenses under a condition of employment
Ability to establish rapport with clients over the phone to create long-term relationships with Schwab
Robust consulting, influencing and client engagement skills
Desire to work in a collaborative team-based culture
Ability to adapt and implement changes as market and business conditions evolve
Bachelor’s degree highly preferred
Where you’ll be:
Indianapolis is a beautiful location to call home; for those that enjoy sports, Indy is the place for Football and our beloved Colts; Basketball, our Pacers will knock your socks off; Indiana Indians rule Victory Field, and Soccer has joined the mix. For the outdoor enthusiast, enjoy quiet garden walks, bike or run on the Monon Trail, take in our parks, and hike, fish or just enjoy the beautiful views while visiting the many rivers and canals. Our children enjoy the open space and can spend hours at The Children’s Museum, it is the largest in the world spanning 500,000 square feet with over 100,000 items.
Schwab is continuously growing in the Indianapolis market and has been voted a “Top Workplace”. Schwab is located at 8332 Woodfield Crossing Blvd., Indianapolis, IN 46240 .
Interested in this position but have some questions? Join us for Schwab Talks Talent hosted by our Service & Support team on the 2nd Wednesday of the month. Click here to register for our next virtual event; we look forward to meeting you!
What you’ll get:
Sabbatical Program, Employee Wellness Program, Volunteer Time, Tuition Reimbursement, Employee Resource Groups and --- the opportunity to do the best work of your life!
Financial Fitness: 401k Match, Employee Discounts, Personalized Advice, Brokerage Discounts
Culture of employee development and promoting from within
The ability to earn an annual bonus based on company results and personal performance
Learn more about Life@Schwab at https://www.aboutschwab.com/work-at-schwab
See Charles Schwab Benefits at https://www.aboutschwab.com/images/uploads/inline/schwab-benefits-guide-2016.pdf for more details
Hear from our employees at http://tiny.cc/e26a0x on what it’s like to work at Schwab
Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.
Relocation Offered?: No
Work Schedule: Weekends, Any Shift, Evenings, Days
Languages: English - spoken
Current Licenses / Certifications: FINRA Series 7
Relevant Work Experience: Trading-6+ yrs, Business Development and Sales-less than 2 yrs, Business Development and Sales-6+ yrs, Trading-2-5 yrs, Business Development and Sales-2-5 yrs, Customer Service-less than 2 yrs, Brokerage Operations-2-5 yrs, Brokerage Operations-less than 2yrs, Brokerage Operations-6+ yrs, Financial Services-6+ yrs, Campus Programs, Trading-less than 2 yrs, Customer Service-6+ yrs, Customer Service-2-5 yrs, Accounting and Finance-2-5 yrs, Financial Services-less than 2 yrs, Accounting and Finance-6+ yrs, Financial Services-2-5 yrs, Accounting and Finance-less than 2 yrs
Position Located In: IN - Indianapolis
Job Type: Full Time
Activation Date: Sunday, July 30, 2017
Expiration Date: Sunday, September 3, 2017