Charles Schwab Margins Specialist - Operations, optionsXpress in Chicago, Illinois

We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

OptionsXpress is a leading online options and futures brokerage and is now a subsidiary of The Charles Schwab Corporation. optionsXpress believes options and futures trading tools should be powerful and easy-to-use. The team at optionsXpress studies traders and trading, developing many innovations over the years for customers, including the All-in-One Trader Ticket that coaches traders through orders. Dedicated to delivering powerful, easy-to-use trading tools and technology every day, optionsXpress is proud of its success at providing a great trading experience to individual investors. Now, as part of The Charles Schwab Corporation, optionsXpress is proud to offer access to financial advice and additional brokerage services through Charles Schwab & Co., Inc. as well as banking services through Schwab Bank.

What you’ll do:

The optionsXpress Margin Specialist is responsible for overseeing operations that monitor and maintain retail stock, option, and futures requirements. The Margin Specialist will also ensure operations are compliant with Federal Reserve regulations and other security laws and regulations. The role includes extensive communication with retail customers about leverage related issues.

This person should have experience working across cross functional teams and excellent communication skills. Accuracy and attention to details are a must. This person will be communicating directly with clients and must have excellent written and verbal communication skills. They must have passion and skills necessary to drive excellent client satisfaction.

The responsibilities will include:

  • Reviewing, issuing and explaining options, stock, futures, and related margin calls to retail customers.

  • Resolving margin issues related to exercise and assignment of options, day trading, and complex option combination requirements.

  • Interacting with firm principals, risk, compliance, and customer service departments.

  • Providing general customer service in a friendly and professional manner.

  • Performing requirement calculations on complex option based portfolios.

What you have:

  • A minimum 3 years in brokerage experience in client support or operations

  • An active and valid Series 7 license is required, and 3 and 4 as preferred

  • An active and valid Series 63 license is required (may be offered as a 120 day Condition of Employment)

  • Knowledge of equity and derivative product margin requirements

  • Basic to intermediate knowledge of investment products and industry regulations

  • Experience communicating with internal clients and delivering excellent customer service

  • Experience resolving issues and making complex decisions

  • Intermediate to advanced technical skills with the ability to utilize at least 5 different applications at any one time including MS Excel and MS Access

  • Ability to execute with high regards to detail and accuracy

  • Ability to work in a high speed, dynamic environment

  • Strong analytical and mathematical skills

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions

  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at http://www.aboutschwab.com/careers/lifeatschwab/" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Position Located In: IL - Chicago