Charles Schwab Product Manager - Austin, TX in Austin, Texas

We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future. Our Culture: Through Clients’ Eyes: https://www.youtube.com/watch?v=Qkic76FWat8

Our Opportunity:

We are looking for a Product Manager in Investor Online Services on the Digital Messaging team. The Product Manager will be responsible for management and further development of the digital messaging platforms and the execution of Schwab’s multi-channel messaging strategy. The Product Manager will lead multiple initiatives across several cross-functional teams including mobile (apps and web), online (Schwab.com) and email. The successful candidate needs to be able to multi-task and provide leadership in a shifting environment. Flexibility, strong organizational skills, attention to detail, solid communication skills and a client-first attitude are essential qualities for success in this role.

What you’ll do:

  • Contribute to strategy for developing new and improving existing messaging channels and products.

  • Work closely with multiple stakeholders from Schwab’s business teams to understand business needs and help shape the high-level strategy for our electronic channel initiatives.

  • Multi-task in a fast-paced, deadline-driven environment organizing activities with team members to achieve success with minimal errors.

  • Execute the development process with technical teams, internal partners and external vendors from beginning to end including writing business requirements / use cases / user stories, working with legal / compliance, conducting user acceptance testing and communicating project status to project team.

  • Resolve problems and partner with peers, technical teams and our internal clients to provide solutions and timely resolution.

What you have:

  • Experience with mobile, email and web technologies and their application.

  • Ability to work with a diverse group of stakeholders such as Marketing, Legal/Compliance, Technology, Product Owners across lines of business and Field Representatives.

  • Strong Communication skills—both written and oral.

  • Solid problem-solving and analytical skills.

  • Must be a self-starter and possess the ability to work through ambiguity.

  • Experience with and ability to lead people and projects through influence.

  • Ability to work within certain processes, but also be able to proactively work toward improvements.

  • Team player--must be flexible, adaptable, and able to work in a highly matrixed organization.

  • Experience within Agile development processes.

  • Bachelor’s degree or equivalent experience.

  • 1-2 years of experience in the financial services industry.

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions.

  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts.

  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer.

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships.

  • Not just a job, but a career, with an opportunity to do the best work of your life.

Learn more about Life@Schwab at http://www.aboutschwab.com/careers/lifeatschwab/%22 .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Position Located In: TX - Austin