Charles Schwab Manager, Statistical Analyst in Austin, Texas

We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Analytics and Business Insights team (ABI) within the Central Marketing Organization supports multiple business units across Schwab through quantitative-based decision support. Our mission is to help Schwab better understand the needs and behaviors of our prospects and clients through statistical analysis and modeling, market research, reporting, and data management.

The Analytics team within ABI provides the organization with advanced quantitative analyses and insights that help guide development of new product/service offerings, better target prospects and clients through informed marketing efforts, increase acquisition of desired prospects, understand the ROI of advertising and marketing promotions, and identify strategies to grow client engagement, retention, and loyalty. Our analytical services are in heavy demand as our team is a critical component in Schwab’s commitment to being a leading data-driven organization.

What you’ll do:

The Manager, Statistical Analyst will primarily partner with various internal business partners to help develop, measure, and optimize marketing strategies. He/ she will work with analysts, statisticians, data engineers, marketing/media teams, and external vendors to deliver insights and solutions based on statistical and econometric analyses.

Displaying strong business acumen and communication skills, the Senior Manager will communicate analytical results to business partners to help drive understanding of marketing effectiveness. Our business partners place great emphasis on our ability to translate statistical and mathematical results in way that tells a clear story and guides them in actionable decisions. We are also expected to understand business needs and identify situations when existing data structures are not sufficient to deliver analytical findings and clearly define requirements for our data engineers to make the necessary data structure enhancements.

The primary responsibilities of the Manager, Statistical Analyst will include, but not be limited to:

  • Scope analytics projects including identifying resources and assets needed, determining analysis approach, conducting analysis, and developing execution plans

  • Work independently or collaboratively throughout the complete analytics project lifecycle including data extraction/preparation, analysis and delivery of results/dashboards

  • Pro-actively analyze data to uncover insights that increase business value and impact

  • Support Schwab business partners on a wide range of analytics projects from ad-hoc requests to large-scale cross-functional engagements

  • Approach analytical problems with an appropriate blend of statistical/mathematical rigor with practical business intuition.

  • Hold a point-of-view on the strengths and limitations of statistical models and analyses in various business contexts and is able to evaluate and effectively communicate the uncertainty in the results

  • Approach analyses in multiple ways in order to evaluate approaches and compare results

  • Work with self-learning /machine-learning tools generate deeper insights and to deliver a better customer experience

  • Bring a creative approach to quantitative analysis and problem solving and is able to comfortably think outside the traditional methodologies from the academic literature or innovative industry best practices

  • Have a strong desire for planning analytics actions into a roadmap by aligning with business priorities and then be able to take those initiatives to completion

  • Support development of tools and infrastructure to scale operations, increase efficiencies, and improve quality of results

  • Partner with technical and non-technical resources across the business to leverage their support and integrate our efforts

What you have:

Technical/Functional Qualifications:

  • B.S. degree in Statistics, Mathematics, Computer Science, Economics, Mathematics, Operations Research, Engineering or similar quantitative field

  • Graduate degree in a quantitative field highly preferred

  • 1-3 years’ experience in an analytical role (consulting to external clients and/or internal business partners)

  • Strong understanding of how analytics supports a large organization including being able to successfully articulate the linkage between business decisions, business objectives, and analytical approaches & findings

  • Excellent analytical skills with demonstrated ability to solve problems

  • Programming experience in multiple languages and environments (SQL, Teradata, Oracle, SAS)

  • Experience working with big data environments like Hadoop and using tools such as R and Python

  • Strong experience in creating presentations and sharing with key stakeholders to influence an action, including visualization through Tableau

  • Outstanding oral and written communication

  • Strong interpersonal skills to successfully build long-term relationships with colleagues and business partners

  • Experience in financial services especially in marketing department is desirable

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions

  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at http://www.aboutschwab.com/careers/lifeatschwab/" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Position Located In: TX - Austin